Meet the team

Lou Cowell

Managing Director

Wildlife Aid has been a major part of Lou’s life from the moment she was born. As founder Simon Cowell’s eldest daughter, no one knows the inner workings of the Foundation better than Lou.

Having grown up with the charity – from young hedgehogs kept warm in the airing cupboard situated in her childhood bedroom, to the exponential growth of an organisation, now, internationally renowned – Lou has been there every step of the way.

From assisting her parents’ vision in the form of feeding young orphaned wildlife and cleaning out cages until she left home, Lou came on board, in an official capacity, over twenty years ago.

Following the loss of her father, Lou has taken over the running of the charity, his legacy, and aspires to the same aim as her Dad in caring for any sick, injured or orphaned British wildlife, and helping to redress the balance between Man and nature.

Alice Serras-Carroll

Manager

Having been fascinated by animals and the environment from a young age, Alice was always a big fan of ‘Wildlife SOS’; little did she know that she would, one day, work at the centre in Leatherhead.

As well as her passion for wildlife, Alice has a keen interest in news and, after studying journalism and history, considered a career as a journalist. A naturally vivacious character, though, Alice was soon snapped up by the cinema and events industry, where she remained for ten years, before deciding she wanted to do something more meaningful. Initially managing a dog training centre, the charity world soon came calling and she embarked upon lending her expertise to International Aid for the Protection & Welfare of Animals (IAPWA).

After volunteering for The Wildlife Aid Foundation in her spare time, Alice quickly realised she wanted to be more involved and jumped at the opportunity to join the WAF team, full time.

Douglas Anderson

Manager

Hailing from sunny Scotland, Douglas studied Zoology at university, with the aim of pursuing a career working in wildlife conservation. In the years that followed, he secured a job working with the wildlife of southern Africa and moved to Namibia, where he ran a research and volunteer programme for a wildlife conservation charity.

After moving back to the UK, Douglas joined Wildlife Aid as our iDot Engagement Officer. His activities in this role organically led to a greater involvement in the development of the new Wildlife Aid Centre, resulting in him recently taking on the role of Centre Manager, with his sights firmly set on making Simon’s dream of the new centre become a reality.

Douglas continues to coordinate our community engagement work with iDot, so if you have any links to local schools, businesses, or community groups that you think would like to engage with our work here at WAF, please don’t hesitate to reach out for a chat.

Judith Montfort Font

Vet

Judith was born in Barcelona, Spain and graduated in Veterinary Medicine at the University of Zaragoza in 2018. Ever since starting vet school, she always wanted to work with wildlife. Whilst at university, she did many courses on wildlife medicine and attended numerous seminars and practical sessions to expand her knowledge. Volunteering for two summers at her local wildlife rescue centre in Catalonia helped her to develop many skills.

After graduating, Judith worked in small animal practice and completed a rotatory internship at University Hospital. She also travelled to Africa where she worked with a Spanish NGO, providing veterinary care to dogs and cattle in Uganda.

Judith moved to the UK two years ago to continue her work in small animal practice and shortly afterwards began volunteering at WAF. Six months ago, she joined the team as a full-time vet! My favourite British wild animals are foxes, but rodents, hedgehogs and feral pigeons also have a very special place in my heart, but she really loves all animals!

In her free time, Judith enjoys spending the days outdoors with her dog, and loves hiking, photography and the cinema.

Raul Romero Reyes

Vet

Raul graduated as a vet in 2010 from the University of Cordoba, Spain. Always passionate about wildlife, he first began working in small animal practice, developing different skills and acquiring experience in several cities in Spain, New Zealand, Qatar and the UK.

After finishing a master’s degree in wildlife management, and thanks to previous experience working with exotic pets and zoo animals, Raul was happy to find a place to work, where wildlife is the focus, The Wildlife Aid Foundation. Here he can work and help wildlife and nature, getting involved in conservation, his main area of interest.

Living with his partner who is also a vet, they enjoy walking and hiking in British landscapes at the same time discovering the beauty of the UK.

Kayleigh Hawkins

Registered Veterinary Nurse

Kayleigh is an avian advocate and joined us in October 2023, having qualified as a Registered Veterinary Nurse in 2022. Kayleigh has additional qualifications specialising in avian species, as well as being trained as a marine mammal medic with the BDMLR. On top of all of that she is also currently in the process of studying the advanced wildlife nursing course through Girling & Fraser Ltd.

Kayleigh has experience in seabird rehabilitation from her many trips to South Africa, which is where she fell in love with wildlife and also where she fell in love with birdwatching and bird photography (she has a soft spot for shore and seabirds). We are so excited to welcome Kayleigh to the team!

Carina Zilligen

Registered Veterinary Nurse
Carina has originally got a business background but decided to train as a veterinary nurse to make her dream of working with animals a reality. Carina qualified as a veterinary nurse in 2023 and has joined us after working at a busy 24-hr small animal hospital.
 
During her training, she spent a short period of time in South Africa working at a Game Reserve supporting wildlife research projects. She also did occasional shifts at a local wildlife rescue where she fell in love with British wildlife.
 
Carina’s main interests are anaesthesia and she has a special place in her heart for the nursing of small mammal patients – especially rabbits – and frequently gives talks on the peri-operative care of these patients. She is currently doing her Small Mammal Nursing certificate with Girling & Fraser.

Matt Smithers

Marketing & Fundraising

Matt has over 15 years of senior marketing and fundraising experience, working for animal charities and NGOs, delivering global award-winning campaigns to challenge wild animal welfare issues, raising vital funds, and working to inspire communities to build a more compassionate future for wildlife.

Matt has raised millions of pounds for various causes to improve the wellbeing and welfare of wild animals, and has campaigned against many wild animal welfare issues from captive lion breeding, illegal poaching, trophy hunting, illegal wildlife trade, circuses, animals in entertainment, wildlife persecution, and more.

Matt is dedicated to making the world a better place for all its inhabitants and is motivated by a belief that all species have as much right to be here as we do, and we need to work harder to find solutions for people and wildlife to coexist.

Matt’s goal, now, is to use his experience, skills, and knowledge to help inform, educate, and motivate the public to build a sustainable, ethical, and compassionate world for the wildlife around us.

Stacey Fletcher

Media & Communications

Stacey joined us in the summer of 2023, having gained 15 years of experience in the animal charity sector – 8 of them with wildlife. As she turned her hand to multiple different roles, one element always remained the same: her passion for educating others.

With Stacey’s experience, came her eagerness to learn. Already having a foundation degree in Animal Science from Brighton University under her belt, she opted to complete it and, in 2022, was awarded a first-class degree in Animal Biology and Wildlife Conservation from the University of Kent.

Now sharing her knowledge of wildlife, its conservation and critical importance to our society, as our Digital Marketing Officer, Stacey plays a vital role in telling our patients’ stories – the sad ones, the joyous ones, and even the hilariously crazy ones!

In addition to being our Digital Marketing Officer, Stacey is also our resident fox ninja; having been with The Fox Project for three years, observing the animals’ daily behaviours and quirks, her handling technique of the species is well honed!

Jacqui Adams

Office Assistant

Jacqui joined us, way back in 2012, as an office volunteer, having spent 22 years in corporate customer-facing roles. Looking for a change of scenery, and with a deep appreciation of the benefits that nature and wildlife provide, Jacqui leapt at the opportunity of being actively involved in helping it thrive.

Now a permanent member of our office team, Jacqui is Alice’s right-hand woman and handles a range of office duties, from the volunteer rota to donations and everything in-between.

Often heard before she’s seen, Jacqui is also our resident karaoke machine, never failing to break out into song at the hint of a musical reference, during any given conversation.

Trustees

Mandip Singh Sahota

Architect

Dr Helen Donald

Vet

James Wickes

Entrepreneur

Bev Panto

Vet

Mark Cuthbert

Architect